Linkage Labs
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About Us

Our Story

Remember when AI seemed like something only tech giants could use? We're here to change that. At Linkage Labs, we're passionate about making AI accessible and practical for businesses of all sizes. Every company should be able to benefit from generative AI, and we're here to show you how. 

What Drives Us

We're on a mission to revolutionize how businesses use AI. Not with complicated theories or endless planning sessions, but with practical, results-driven solutions that make a real difference to your business. Our goal? To help you achieve the kind of growth and efficiency that used to seem out of reach.​ 

What We Value

Making AI Work for Everyone​
We're passionate about helping businesses of all sizes harness the power of AI

Keeping People First​

Technology serves people, not the other way around. We never forget that

Being Straight Shooters​
Clear, honest communication builds trust and gets better results

Getting Things Done​
We believe in practical action over endless planning 

How We Work

Roll Up Our Sleeves​

Roll Up Our Sleeves​

Roll Up Our Sleeves​

We don't just advise—we get hands-on with your team, showing you exactly how to make AI work in your business 

Focus on What Works

Roll Up Our Sleeves​

Roll Up Our Sleeves​

No experiment stations here. We focus on proven solutions that deliver real results, fast 

Keep It Human​

Build for the Future​

Build for the Future​

Technology is powerful, but people matter most. We make sure your team feels confident and capable every step of the way 

Build for the Future​

Build for the Future​

Build for the Future​

We set you up for lasting success, giving you the tools and knowledge to keep growing and innovating​

​

Meet Our Team

Michele DeKinder-Smith

Michele DeKinder-Smith is a pioneering AI strategist, founder of Linkage Research, and Managing Director of Linkage Labs. She helps organizations of all sizes harness generative AI to drive growth, reduce costs, and enhance mission impact. With decades of experience in data-driven decision-making, Michele specializes in practical, ethical AI integration and building strong, responsible AI cultures.

Known for her warm, approachable style, she bridges the gap between leadership and teams, empowering them with clear, actionable AI guidelines. Through our "Actionable AI Weekly" blog and frequent speaking engagements, Michele continues to champion human-centered, confident AI adoption.

Heather Lambert-Shemo

Heather's superpower? Taking complex AI concepts and turning them into practical business solutions to harness AI for growth, efficiency, and competitive advantage. With decades of experience in marketing, digital transformation, and operational optimization, she's all about helping teams find those "aha!" moments where technology meets real business impact. Heather loves seeing businesses thrive with the right tools and strategies. 

Ready to Start Your AI Journey?

Ready to Start Your AI Journey?

Schedule a ConsultationConnect on LinkedInJoin Our Community

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