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About Us
Our Story
Remember when AI seemed like something only tech giants could use? We're here to change that. At Linkage Labs, we're passionate about making AI accessible and practical for businesses of all sizes. Every company should be able to benefit from generative AI, and we're here to show you how.
What Drives Us
We're on a mission to revolutionize how businesses use AI. Not with complicated theories or endless planning sessions, but with practical, results-driven solutions that make a real difference to your business. Our goal? To help you achieve the kind of growth and efficiency that used to seem out of reach.
Meet Our Team
Michele DeKinder-Smith
Michele DeKinder-Smith is a pioneering AI strategist, founder of Linkage Research, and Managing Director of Linkage Labs. She helps organizations of all sizes harness generative AI to drive growth, reduce costs, and enhance mission impact. With decades of experience in data-driven decision-making, Michele specializes in practical, ethical AI integration and building strong, responsible AI cultures.
Known for her warm, approachable style, she bridges the gap between leadership and teams, empowering them with clear, actionable AI guidelines. Through our "Actionable AI Weekly" blog and frequent speaking engagements, Michele continues to champion human-centered, confident AI adoption.
Heather Lambert-Shemo
Heather's superpower? Taking complex AI concepts and turning them into practical business solutions to harness AI for growth, efficiency, and competitive advantage. With decades of experience in marketing, digital transformation, and operational optimization, she's all about helping teams find those "aha!" moments where technology meets real business impact. Heather loves seeing businesses thrive with the right tools and strategies.